Identity, source-of-funds and risk-review principles shared by the Bituce main site and investor platform.
Version 1.0Updated 15 Jan 202610 sections
In this documentexpand_more
Purpose and scope
This Anti-Money Laundering and Know Your Customer policy explains when Bituce may request information or review activity to address money laundering, terrorist financing, sanctions and financial-crime risks. It applies across the main Bituce site and investor platform, including the products available on each site.
The checks and restrictions relevant to a particular account depend on its activity, risk and applicable law. Creating an account, confirming an email or signing in does not by itself complete an identity or source-of-funds review.
Identity and accurate information
Use your own identity and provide accurate, current account information. Do not use another person’s identity, altered documents or misleading details. Bituce may request confirmation of your legal name, date of birth, residence, nationality and authority to use an account.
When verification is requested, acceptable evidence may include a valid government-issued identity document, proof of address or a further identity check specified in the request. The information needed is communicated for that review; providing a document does not guarantee approval.
Representatives and beneficial ownership
Do not operate an account on someone else’s behalf without disclosing that relationship and obtaining the required authorisation. Where business use is permitted, Bituce may request entity registration details, authorised representatives and the individuals who ultimately own or control the entity.
Additional information may be needed to understand ownership or control. Using several accounts or intermediaries must not conceal the person behind an account or the economic purpose of a transaction.
Source of funds and transaction purpose
Bituce may ask how assets were obtained, why a transaction is being made and, where relevant, the origin of overall wealth. Evidence may include transaction history, income or business records, bank statements or information about a sending or receiving wallet.
Only use funds you are entitled to control. Do not use the platform to handle criminal proceeds, disguise ownership, misrepresent a payment or divide transactions to avoid a requested check or restriction.
Risk-based review and enhanced checks
An account or transaction may be reviewed using factors such as location, ownership, counterparties, wallet history, transaction patterns and inconsistent information. A possible sanctions link or politically exposed person connection may require additional assessment; a risk indicator is not by itself a finding of wrongdoing.
A higher-risk review may involve extra evidence, clarification or restrictions while the issue is assessed. Reviews may occur when an account is opened, when activity changes or later. A small transaction does not rule out a review.
Transfer information and applicable requirements
Where applicable transfer rules require information about the sender or beneficiary, Bituce may request details of the parties, destination and control of a wallet before processing. Requirements depend on the transfer, counterparties and applicable law; they are not a single universal amount threshold.
Do not send assets to prohibited parties or use misleading transfer details. If required information cannot be obtained or handled through a supported process, the affected transfer may be declined or held for review.
Reviews, restrictions and cooperation with authorities
If requested checks remain incomplete or a material concern arises, Bituce may pause an affected deposit, withdrawal or service, request clarification, or restrict account access as appropriate and permitted by law. There is no guaranteed review time. A verification request does not automatically mean funds are forfeited.
Where required or permitted by law, relevant records may be shared with competent authorities or a suspicious-activity report may be made. Legal confidentiality requirements can limit the reasons or details disclosed. Outstanding balances and obligations remain subject to applicable law and the relevant product terms.
Submitting documents safely
If Bituce requests verification, sign in and contact Support to confirm the request and obtain the approved submission instructions. Send only the information requested through the channel specified for that review. Do not place identity documents in public messages, blockchain memos or unsolicited emails.
Bituce Support does not need your password, authenticator secret, recovery phrase or private keys. Treat requests for those secrets, or for a payment to “unlock KYC”, as suspicious and report them through the official support route.
Privacy and record retention
Verification and review information is used for account assessment, financial-crime prevention, handling disputes and applicable recordkeeping or disclosure duties. Access and sharing should be limited to the people, service providers and authorities who need the information for those purposes.
Records are retained for the period required by applicable law and necessary for the relevant purpose. Account closure or clearing browser storage does not erase required records or public blockchain history. See the Privacy Policy or contact Support about access, correction, deletion or retention for a particular record.
Keeping information current and getting help
Keep your account information current and respond accurately to a review request. If you believe a request or restriction is mistaken, contact Support with the account or transaction reference and a clear explanation; do not open another account to bypass the review.
The version and update date identify the policy published on both Bituce sites. Applicable legal requirements and product terms also govern use of the platform. Questions about this policy can be sent through Support or to [email protected] without attaching sensitive verification documents unless an approved submission route has been confirmed.
